At PolarGleam Shuttle Service, we strive to provide reliable and efficient transportation for all our passengers. We understand that plans may change, but due to the nature of our service and the logistics involved, we have implemented the following cancellation policy:

Policy Overview:

Cancellations made [X days/hours] or more before the scheduled departure time will not incur any charges. Cancellations made within [Y days/hours] of the scheduled departure time will unfortunately result in a cancellation fee equivalent to [Z]% of the total fare. No-Refund Policy:

We kindly remind our passengers that cancellations made within [Y days/hours] of the scheduled departure time are subject to the aforementioned cancellation fee. Regrettably, refunds cannot be issued for cancellations within this timeframe.

Exceptions:

We understand that unforeseen circumstances may arise. If you encounter such situations, please don’t hesitate to contact our customer support team as soon as possible. We will review individual cases with empathy and strive to assist you to the best of our ability.

Contact Us:

For any inquiries or clarification regarding our cancellation policy, please feel free to reach out to our dedicated customer support team. We are here to help and ensure your journey with PolarGleam Shuttle Service is as smooth as possible.

We appreciate your understanding and cooperation in adhering to our cancellation policy. Thank you for choosing PolarGleam Shuttle Service for your transportation needs.

This policy aims to be both polite and informative, ensuring passengers are aware of the terms while also conveying appreciation for their understanding.